FAQ

Who Does Raeve Cosmetics Ship With?

How Long Does My Order Take To Process?

All orders are processed within 1- 3 business days after initial purchase date. Weekends orders are not shipped till the following Monday.

When Will I See A Update With My Tracking Information?

Please allow 24 - 48 hours for an update. USPS moves your package through their shipping network and may not always scan in stops along the way causing what looks like a delay in the movement of your package. Please do not worry, your package will eventually arrive but it just may take longer.

When Will I Receive My Package ?

You can expect your package to arrive after your order has been processed (1 - 3 business days ) then shipped ( 2 - 5 business days ).

What If I Put The Wrong Address ? ( Before shipping )

Contact us immediately with your name, order number, and the correct address. We don't want your package going to someone else!

What If I Put The Wrong Address ? ( After shipping )

In any event your package is returned to us due to an insufficient address you submitted you will be responsible to pay a $4.00 reshipping fee. Once we receive your package back from USPS a $4.00 invoice will be sent. Once paid order will be reshipped to new address confirmed by customer.

Why Did My Order Get Cancelled ?

How Do I Contact You ?

Please allow 24 - 48 hours to receive a response.

Customer Service Hours

What Days Do You Ship?

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